Shipping policy
Shipping Policy
Thank you for shopping with us! We strive to provide fast and reliable shipping for all of our customers. Please read our shipping policy below for detailed information.
Processing Time
All orders are typically processed and printed within 2-7 business days. Please note that processing times may vary during peak seasons or holidays.
Shipping Rates
We partner with Printful to fulfill and ship your orders. Shipping rates depend on the product, destination, and shipping method selected. Below are the estimated shipping rates from Printful:
Domestic Shipping (U.S.)
- Standard Shipping: $3.99 - $8.99 (varies by product and size)
- Expedited Shipping: $7.95 - $14.95 (varies by product and size)
- Rush Shipping: $13.95 - $21.95 (varies by product and size)
International Shipping
- Canada: $7.95 - $10.95 (varies by product and size)
- Europe: $10.95 - $15.95 (varies by product and size)
- Australia: $10.95 - $17.95 (varies by product and size)
- Rest of the World: $12.95 - $20.95 (varies by product and size)
Shipping Times
- Domestic (U.S.): Orders typically arrive within 3-7 business days.
- Canada: Orders typically arrive within 7-15 business days.
- Europe: Orders typically arrive within 7-20 business days.
- International: Orders outside the U.S. typically arrive within 10-20 business days, depending on the destination.
Please note that shipping times may vary depending on your location and external factors such as weather or customs delays.
Tracking Your Order
Once your order has shipped, you will receive a tracking number via email. You can track the status of your order by visiting the shipping carrier’s website.
Shipping Address
Please double-check your shipping address before completing your order. We cannot be responsible for items sent to incorrect or incomplete addresses. If there’s an issue with your address, please contact us as soon as possible.
Customs and Import Duties (International Orders)
International orders may be subject to customs duties, taxes, or import fees depending on the destination country. These fees are not included in the price of your order and are the responsibility of the customer.
Missing or Lost Packages
If your package is missing or shows as delivered but you have not received it, please contact the shipping carrier or our customer service team for assistance. We are not responsible for lost or stolen packages, but we will do our best to help resolve any issues.
Returns and Exchanges
For information on returns and exchanges, please visit our [Return Policy page].
Thank you for shopping with us! If you have any questions regarding our shipping policy, feel free to contact us at Hello@drfitapex.com.